Refund & Cancellation Policy
This Refund & Cancellation Policy explains how wapdf (the "Service," "we," "our" or "us") handles subscriptions, billing, cancellations and refund requests for users of our digital document-processing platform. Because our service provides instant access to premium tools and storage, we cannot "return" digital content once access is granted. Therefore, we want to be transparent about when payments are non-refundable and how you can cancel recurring subscriptions.
1. Overview
Digital services are non-returnable. When you purchase a subscription to wapdf, you immediately receive full access to our online PDF tools, file conversions and cloud processing. Like other digital products and subscription services, once you have benefited from the service we do not provide refunds for the time you have already used. We encourage you to review our feature descriptions and, if available, take advantage of any free trial before subscribing.
2. Subscription Billing and Renewals
Billing cycle
Subscriptions may be offered on a monthly, quarterly, annual basis or even daily or weekly basis. The subscription fee (the "Subscription Fee") is always billed in advance and recurs automatically at the beginning of each billing period until you cancel. Renewal charges will occur using the payment method on file and at the prevailing rate unless you cancel prior to the renewal date.
Non-refundable fees
All subscription payments are final and non-refundable. We do not issue refunds or credits for partial months or unused portions of your subscription. This means that if you cancel your subscription, you will continue to have access to the Service until the end of your current billing period, but you will not receive a refund for amounts already paid.
Free trials and promotional offers
If we offer a free trial or promotional period, you may cancel before the trial ends to avoid being charged. Once the trial converts to a paid subscription, the Non-Refundable Fees rule applies.
3. Cancelling Your Subscription
How to cancel
You may cancel your subscription at any time by logging into your account settings and following the cancellation prompts, or by contacting our support team.
Effect of cancellation
Your premium features remain available until the end of the current billing period. After that date, your account will revert to the free tier (if available) or be deactivated. No further charges will be made after cancellation takes effect.
8. Contact Us
For questions about billing, cancellations or refund requests, please contact us:
Email: [email protected]
Address: Door No.1650, 2nd Floor, AAA Towers, Avinashi Rd, Near Hope College, Coimbatore, Tamil Nadu 641004