Privacy Policy for wapdf

1 - Owner and Data Controller

wapdf is a service operated by CHN Technologies Pvt. Ltd., which acts as the data controller responsible for the processing of personal data collected through the platform. CHN Technologies Pvt. Ltd. is a company registered in India, with its registered office located at No. 70, 4th Main Road, CIT Nagar, Chennai - 600035, Tamil Nadu, India. All data processing activities described in this Privacy Policy are carried out under the responsibility of CHN Technologies Pvt. Ltd.

2 - Types of Data Collected

2.1 Personal Data Provided by Users

When you create an account, subscribe to a plan, contact us, or otherwise interact with our services, we may collect personal information including but not limited to your name, email address, password, billing information, tax identification number, company or institution name, country of residence, and any other information you voluntarily provide.

You may also upload files (such as documents or images) for processing. These files may contain personal data. You acknowledge that you are solely responsible for ensuring you have the legal authority to upload and process such content.

2.2 Usage Data and Technical Data

We automatically collect certain technical data when you use our services. This may include IP address, browser type, device information, operating system, session duration, pages visited, interaction data, and approximate geographic location (such as city-level location). Cookies and similar tracking technologies may also be used.

2.3 Data from Third Parties

We may receive limited information from third-party service providers such as payment processors, hosting partners, analytics services, fraud prevention providers, and customer support tools. This data is used strictly to support service delivery, transaction processing, security, and operational analytics.

2.4 Mandatory and Optional Data

Some information is necessary for us to provide our services. Failure to provide required data may prevent access to certain features. Optional data may be omitted without affecting basic service functionality.

3 - Methods and Places of Processing

We implement appropriate administrative, technical, and organizational safeguards to protect personal data from unauthorized access, misuse, loss, or alteration. Data is processed at our offices, on cloud servers operated by reputable third-party providers, and in other locations where the parties involved in processing are based. Data may be transferred to countries outside India in compliance with applicable data protection laws.

4 - Purposes of Processing

We use collected data for legitimate business purposes, including providing and operating document processing services, creating and managing user accounts, processing payments and subscriptions, providing customer support, improving platform performance and security, sending service-related communications, and complying with legal obligations.

5 - Users' Rights

Depending on your jurisdiction, you may have rights including accessing your personal data, correcting inaccurate data, requesting deletion of data, restricting or objecting to processing, data portability, withdrawing consent at any time (without affecting the lawfulness of processing based on consent before its withdrawal), and filing a complaint with a data protection authority.